Terms and Conditions

Last Updated: January 28, 2025

1. Services Provided

1.1. Cloud Service

Rizz Dial provides a robust platform for managing outbound calling and texting operations. Our features include predictive dialing, local presence, spam protection, CRM integrations, reporting dashboards, and customizable automation workflows for sales, customer service, and lead generation.

1.2. Professional Services

In addition to standard support, Rizz Dial offers professional services, such as consultations, advanced implementation assistance, optimization strategies, and tailored solutions to meet business-specific needs. Please contact us at admin@rizzdial.com for more information.

1.3. Third-Party Services

The Services may include integrations with third-party services. Rizz Dial is not responsible for the functionality, accuracy, or reliability of third-party systems.

2. User Responsibilities

2.1. Compliance with Laws

You agree to use the Services in compliance with all applicable local, state, national, and international laws, including:

  • Telephone Consumer Protection Act (TCPA)
  • Do-Not-Call (DNC) Registry Rules
  • Telemarketing Sales Rule (TSR)
  • Anti-fraud and privacy laws

2.2. Obtaining Consent

You must obtain prior express consent from all individuals contacted using Rizz Dial's platform. You are responsible for maintaining and retaining records of consent for at least five (5) years.

2.3. Prohibited Use

You shall not use the Services to:

  • Send unsolicited or spam communications
  • Forge or falsify consent data
  • Violate applicable telecommunication laws
  • Engage in illegal, abusive, harassing, defamatory, or fraudulent behavior

Violation of this section may result in immediate termination of your account and legal action.

2.4. List Management

You are required to:

  • Scrub your contact lists against the DNC registry every thirty-one (31) days.
  • Verify that all uploaded contact information complies with applicable laws.

3. Payment Terms

3.1. Fees and Charges

Service fees are billed on a subscription basis. Pricing details are provided at www.rizzdial.com/pricing. By subscribing, You authorize Rizz Dial to charge Your payment method for all fees.

3.2. Late Payments

Accounts with unpaid balances may incur late fees of up to 10% of the overdue amount. Rizz Dial reserves the right to suspend or terminate Services if payment is not received within fourteen (14) days of the due date.

3.3. Refunds

All payments are non-refundable unless explicitly stated otherwise in writing.

10. Dispute Resolution

10.1. Governing Law

This Agreement is governed by the laws of California.

10.2. Arbitration

All disputes arising from these Terms will be resolved through binding arbitration in San Francisco, California.

10.3. Class Action Waiver

You waive the right to participate in any class action lawsuit related to the Services.