Terms of Service

Last Updated: May 5, 2026

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Meta Tech LLC d/b/a RizzDial

via our

contact page

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using the RizzDial platform, website, mobile applications, APIs, or any related services (collectively, the "Services") provided by Meta Tech LLC ("Provider," "we," "us," or "our"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must immediately discontinue use of our Services. Your continued use of the Services constitutes your acceptance of any modifications or updates to these Terms.

2. SERVICES PROVIDED

Meta Tech LLC, operating as RizzDial, provides a comprehensive suite of sales and marketing automation services, including but not limited to:

AI-powered voice agents and conversational automation

Power dialer and predictive dialing technology

SMS and iMessage automation with HIPAA-compliant messaging

Marketing campaign management across multiple advertising platforms

Customer relationship management (CRM) systems

Lead generation, qualification, and scoring

Telecommunications and VoIP services

Third-party platform integrations (GoHighLevel, Zapier, Make.com, Salesforce, HubSpot, etc.)

Custom software solutions and API access

Ongoing technical support and maintenance

3. USER RESPONSIBILITIES

By using our Services, you agree to:

Provide accurate, current, and complete information during registration and maintain its accuracy

Maintain the confidentiality and security of your account credentials and API keys

Accept responsibility for all activities occurring under your account

Comply with all applicable local, state, federal, and international laws and regulations

Not misuse, abuse, or interfere with our Services or the experience of other users

Provide timely access to systems, data, and information necessary for service delivery

Review all deliverables and communications within specified timeframes

Not use our Services for any unlawful, fraudulent, or malicious purposes

Not attempt to reverse engineer, decompile, or extract source code from our platform

Not resell, sublicense, or redistribute our Services without explicit written authorization

4. TELECOMMUNICATIONS & MESSAGING COMPLIANCE

4.1 TCPA Compliance: Your Responsibility

CRITICAL NOTICE:

Client is solely and exclusively responsible for compliance with the Telephone Consumer Protection Act ("TCPA"), CAN-SPAM Act, and all applicable telecommunications regulations, both federal and state, when using our messaging and calling services. Provider acts solely as a technology platform and does not control or monitor the content or recipients of your communications.

Client explicitly represents, warrants, and agrees that:

Prior Express Written Consent Required:

Client must obtain proper TCPA-compliant prior express written consent from all recipients before sending any marketing messages or initiating marketing calls through our platform

Opt-In Documentation:

Client must maintain complete and accurate records proving consent was obtained for all contacts in compliance with FCC regulations

Do Not Call (DNC) Compliance:

Client is solely responsible for scrubbing contact lists against the National Do Not Call Registry and all applicable state DNC lists, and for honoring all opt-out requests within the timeframes required by law

No Pre-Recorded Messages:

Client must not send pre-recorded or artificial voice marketing messages without proper prior express written consent as required by TCPA

Caller ID Compliance:

Client must ensure accurate caller ID information is transmitted and comply with the Truth in Caller ID Act

Time of Day Restrictions:

Client is responsible for ensuring calls and messages are made only during legally permissible hours

4.2 Platform Misuse and Client Liability

Meta Tech LLC provides technology tools and infrastructure.

Client bears 100% liability

for how these tools are used and the content of all communications sent through the platform.

Provider is NOT responsible for:

TCPA violations resulting from Client's improper use of messaging or calling features

Fines, penalties, legal actions, or class action lawsuits arising from Client's non-compliant practices

Client's failure to obtain proper consent before contacting leads

Client's use of purchased, rented, or scraped lists without verified opt-in consent

Any regulatory violations resulting from Client's business practices or content

Carrier complaints, spam reports, or account suspensions caused by Client behavior

4.4 Caller & Sender Responsibility

As between Client and Provider,

Client is the sole initiator, caller, and sender

4.5 Recording & Wiretap Consent

Client is solely responsible for complying with all federal and state telephone recording, eavesdropping, and wiretapping laws, including obtaining any required one-party or two-party consent prior to recording any call routed through the Services. Provider provides recording infrastructure only and makes no representation that recording any particular call is lawful in the jurisdictions of the parties on the call.

4.6 Data Privacy Compliance

4.7 Infrastructure Disclaimer

FOR THE AVOIDANCE OF DOUBT, PROVIDER OPERATES A CLOUD-BASED AI AND VOICE INFRASTRUCTURE PLATFORM AND DOES NOT CONTROL OR DETERMINE THE RECIPIENTS, CONTENT, SCRIPTS, OR TIMING OF ANY CALLS, MESSAGES, OR COMMUNICATIONS MADE BY CLIENT.

Client acknowledges that it is solely responsible for compliance with all applicable laws. Nothing in these Terms shall be construed to create an agency, partnership, joint venture, or employment relationship between the parties. The Services are not intended to support emergency calls and Provider will not be liable for any claim arising from the inability to use the Services to reach 911 or any other emergency service.

4.8 Class Action & Jury Trial Waiver

4.3 Indemnification for Telecommunications Violations

Client agrees to

indemnify, defend, and hold harmless

Meta Tech LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:

All TCPA complaints, fines, penalties, and legal actions arising from Client's use of Services

Any regulatory investigations or penalties related to messaging or calling practices

Attorney fees and costs incurred in defending against telecommunications-related claims

All damages, settlements, and judgments resulting from Client's non-compliant use of Provider's platform

s non-compliant use of Provider

Class action lawsuits related to Client's marketing communications

Carrier fines, penalties, or account terminations

This indemnification obligation survives termination of services indefinitely.

5. INTELLECTUAL PROPERTY

Your Content:

You retain all ownership rights to content, data, and materials you provide to us. You grant us a non-exclusive, worldwide, royalty-free license to use, process, and store your content solely for the purpose of providing Services.

Our Platform:

Provider owns and retains all rights, title, and interest in and to the RizzDial platform, including all software, algorithms, AI models, user interfaces, designs, documentation, methodologies, trade secrets, and proprietary technology.

RizzDial, Meta Tech LLC, and all related logos and marks are our trademarks. You may not use our trademarks without prior written consent.

Any feedback, suggestions, or ideas you provide about our Services may be used by us without obligation or compensation to you.

6. PRIVACY & DATA

We collect, process, and store personal data as described in our

Privacy Policy

. By using our Services, you consent to such data practices. You are responsible for ensuring you have all necessary rights and consents to provide any personal data to us and to use our Services for communications with your contacts.

7. SERVICE AVAILABILITY

We target 99.9% uptime but do not guarantee uninterrupted, error-free, or continuously available service

Scheduled maintenance will be communicated in advance when practicable

We are not liable for service interruptions caused by factors beyond our reasonable control, including but not limited to: internet outages, carrier issues, natural disasters, acts of war or terrorism, or third-party service failures

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time

8. PAYMENT TERMS

As specified in your service agreement or account settings. All fees are quoted in U.S. dollars unless otherwise specified.

Recurring charges are billed automatically on your billing date. Usage-based fees are billed monthly in arrears.

A minimum deposit of $30 is required to activate pay-as-you-go services.

Late Payments:

Overdue amounts accrue interest at a rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower.

Services may be suspended after 7 days of non-payment. All accrued fees remain due and payable.

Fees are exclusive of applicable taxes. You are responsible for all taxes associated with your use of Services.

9. NO REFUNDS AFTER WORK BEGINS

Once services commence, all fees are EARNED and NON-REFUNDABLE.

Work begins immediately upon account activation or contract execution. By subscribing to our Services, you acknowledge and agree that:

Our team allocates resources immediately upon signup

Infrastructure, AI capacity, and phone numbers are provisioned for your account

There are no refunds for unused credits, subscription time, or services

Dissatisfaction or change of mind does not entitle you to a refund

10. TERM & TERMINATION

Services are provided on a month-to-month basis unless otherwise specified

Either party may terminate with 30 days advance written notice via our

Client remains obligated for all fees through the end of the notice period

Immediate Termination:

Provider may terminate immediately for material breach, including but not limited to: non-payment, TCPA violations, fraud, or abuse of Services

Upon termination, Client data access will be terminated. Client should export data prior to termination.

11. DISCLAIMERS

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"

WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. PROVIDER SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Provider makes no representations or guarantees regarding:

Specific results, outcomes, leads generated, or revenue increases

Compliance with your industry-specific regulations (your sole responsibility)

Availability, reliability, or functionality of third-party integrations or platforms

Uninterrupted, secure, or error-free service

Accuracy or reliability of any AI-generated content or responses

Carrier deliverability rates or answer rates

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES ACTUALLY PAID BY CLIENT TO PROVIDER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

PROVIDER IS NOT LIABLE UNDER ANY CIRCUMSTANCES FOR:

TCPA violations, telecommunications fines, or regulatory penalties (Client's sole responsibility)

Indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, data, business opportunities, or goodwill

Third-party claims arising from Client's use of Services

Damages arising from unauthorized access to your account

Any claims exceeding the limitation amount stated above

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. COMPLIANCE WITH LAWS

Client is solely responsible for ensuring their use of Services complies with all applicable laws, including but not limited to:

TCPA and all federal/state telecommunications regulations

CAN-SPAM Act and email marketing requirements

State consumer protection and telemarketing laws

HIPAA and healthcare privacy regulations (if applicable)

GDPR, CCPA, and data protection regulations

Industry-specific regulations applicable to your business

International laws if conducting business globally

14. DISPUTE RESOLUTION

Before initiating any legal action or dispute (including payment disputes or chargebacks), Client must:

Send a detailed written complaint via our

Allow Provider 10 business days to investigate and respond

Participate in good-faith resolution discussions

Filing a payment dispute or chargeback without completing the above process constitutes material breach. Provider may pursue the full disputed amount plus a $500 administrative fee, all collection costs, and attorneys' fees.

15. GOVERNING LAW & JURISDICTION

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in California, and you consent to personal jurisdiction in such courts.

16. MODIFICATIONS

Provider reserves the right to modify these Terms at any time. Material changes will be communicated via email or platform notification. Your continued use of Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you must discontinue use of Services.

17. MISCELLANEOUS

Entire Agreement:

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Provider regarding the Services.

If any provision is found unenforceable, the remaining provisions shall continue in full force and effect.

Failure to enforce any right or provision shall not constitute a waiver of such right or provision.

You may not assign your rights under these Terms without our prior written consent. We may assign our rights freely.

Force Majeure:

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control.

Contact Information

For questions about these Terms, please contact us via our

RizzDial is a registered trademark of Meta Tech LLC.