Security and data handling
Review RizzDial security and data handling, healthcare features, consent tools, contact DNC flags, and self-serve carrier registration for your team.
Healthcare and HIPAA
RizzDial offers HIPAA-compliant features for healthcare clients and will execute Business Associate Agreements as required. Our published privacy policy describes encrypted transmission and storage, access controls, and healthcare data handling.
Review the healthcare solution, privacy policy, and data processing agreement when assessing your workflow.
See how teams use RizzDial in our customer case studies.
TCPA, consent and contact preferences
RizzDial provides opt-in tracking, consent documentation, and opt-out handling tools. Your team remains responsible for obtaining proper consent before contacting people.
RizzDial honors contact-level do-not-call flags. List settings can override those flags, so review your list configuration and contact preferences before launching a campaign.
Carrier registration and calling
A2P 10DLC registration is self-serve in Setup > 10DLC. Register your brand and campaign in the app for RizzDial numbers, or provide an existing brand ID when using your own Twilio account. US SMS is sent under your own brand and campaign registration.
Calls are signed by Twilio and placed over a STIR/SHAKEN-compliant carrier network. RizzDial provides Tier 1 carrier management across AT&T, Verizon and T-Mobile.
Read the GoHighLevel A2P registration checklist for the related setup workflow.
Data handling
The privacy policy describes encryption in transit and at rest, access controls, and retention based on the purpose of processing and applicable requirements. Review the policy and data processing agreement for the terms that apply to your account.